Privacy Policy

Last updated: October 2026

            TL;DR: Your audio/video is processed in your browser—we never see it. Exporting needs a free Google sign-in, which stores your Google email and name so we can keep track of your exports, clips and receipts. We also store a fingerprint of each exported audio file (a code, not the audio) so you can re-export a paid clip free. We never see your card details. No ads and no data sales. Analytics cookies load only if you accept them.
        

What We Collect

Google account — if you sign in: Google user id, email, name, and profile photo. Used for session and paid-export receipts.
Email address — also if you contact us or join the waitlist
Payment info — handled by Stripe; we never see or store your card details
Basic logs — timestamps and error logs for debugging. Free in-browser exports do not upload audio.

What We Don't Collect

We do not sell your personal data
We do not run ads
We do not load Google Analytics unless you choose Accept on the cookie banner
We do not access, upload, or store your audio/video files

Audio & Video Processing

All rendering happens client-side in your browser. Your audio files and generated videos never leave your device—we have no access to them. Nothing is uploaded to our servers.

Data Retention

Transaction records — kept for accounting and support purposes
Contact/request submissions — deleted after 60 days
Error logs — deleted after 30 days

US-Only Billing

The in-browser exporter needs a free Google sign-in. Paid exports are billed in the United States via Stripe.

Third-Party Services

Google — optional sign-in (privacy policy)
Stripe — payment processing (privacy policy)
Cloudflare — hosting and security (privacy policy)
Google Analytics — only if you accept on the cookie banner (privacy policy)

Cookies and analytics

AudioGong works without analytics. A banner asks you to choose:

Essential only — we do not load Google Analytics. Your choice is saved in this browser and is not sent to us.
Accept — we load Google Analytics 4, which may set cookies to count visits. We use that to see which pages help. We do not use it for ads, and we do not sell the data.

Clear this site’s saved data in your browser if you want the banner again and a different choice.

Contact

Questions about privacy? Reach out anytime.

Email us